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2. What can I return? – uk2ke
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2. What can I return?

If we deliver an incorrect or damaged item (damage caused by us) we will happily replace the item at no additional cost to you. For us to replace such items, customers will need to notify the delivery driver of their observation at the point of delivery. Once the customers have taken their order and they have confirmed the order, they take ownership of the items and Naivas will be unable to accept any returns. Please note that we have a zero-return policy on food and personal garments like briefs and panties. For the other items you can return to store and get a refund.

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